At PS Rathore site we strive to provide our customers with the highest level of satisfaction and value. We are committed to delivering exceptional motivational content and products that inspire and empower individuals to reach their full potential. However, we understand that sometimes circumstances may arise that require a refund or return. This Refund Policy outlines the terms and conditions for requesting a refund or return on our site.
Eligibility for Refunds:
a. Digital Products:
i. E-books, audio files, videos, and other digital products are eligible for a refund within 5 working days from the date of purchase.
ii. To be eligible, the digital product must not have been downloaded, accessed, or used in any way.
iii. Refunds for digital products are subject to verification and may be granted at our discretion.
b. Physical Products:
i. Physical products such as books, merchandise, and other tangible items are eligible for a refund within 5 working days from the date of purchase.
ii. The product must be unused, in its original packaging, and in a resalable condition to be eligible for a refund.
iii. Refunds for physical products are subject to inspection and may be granted at our discretion.
Exclusions from Refunds:
a. Membership Subscriptions:
i. Refunds are not available for membership subscriptions, including monthly or annual recurring payments.
ii. However, you may cancel your membership subscription at any time, and it will not renew in the subsequent billing cycle.
Requesting a Refund:
a. To initiate a refund request, please contact our customer support team at [contact email] within the specified refund eligibility period.
b. Provide your order details, including the date of purchase, product name, and any relevant information regarding the refund request.
c. Our customer support team will review your request and respond within a reasonable timeframe.
Processing Refunds:
a. Once your refund request is approved, we will process the refund using the original method of payment. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.
Non-Refundable Services:
a. Please note that certain services provided by PS Rathore site may not be eligible for a refund. These include but are not limited to personalize coaching sessions, consulting services, or other customized offerings.
b. Any such non-refundable services will be clearly stated on the respective service’s description page or in the terms and conditions associated with the service.
Changes to the Refund Policy:
a. PS Rathore site reserves the right to modify or update this Refund Policy at any time. Any changes made will be effective immediately upon posting the revised policy on our website.
Contact Us:
If you have any questions or concerns about our Refund Policy, please contact our customer support team at [contact email]. We are here to assist you and provide further clarification.
Note: This Refund Policy is designed to protect both our customers and PS Rathore site. We encourage you to read and understand this policy before making any purchase.